TERMS OF SERVICE

terms of service

Kiyokawa Shoten Co., Ltd. (hereinafter referred to as "our company") hereby establishes the following terms of use (hereinafter referred to as "these Terms") for the website "Kiyokawa Shoten" (hereinafter referred to as "this site") operated by our company.

When using this site, please be sure to agree to these terms and conditions before using it. By using this site, we will assume that you have agreed to all of the terms and conditions of these terms and conditions.

Article 1 Purpose of these Terms

These Terms and Conditions stipulate the rights and obligations between the Company and users (hereinafter referred to as "Customers") regarding the use of the services provided by the Company on this site (hereinafter referred to as "The Service"), as well as the conditions for using the Service. By agreeing to these Terms and Conditions, a contract regarding each provision of these Terms and Conditions will be established between the Company and Customers, and Customers agree to this.

Article 2: Changes

1. If the Company determines that a change to these Terms and Conditions is in the interest of the Customer and is reasonable in light of the necessity of the change, the appropriateness of the content after the change, and other circumstances related to the change, the Company may change all or part of these Terms and Conditions as appropriate without obtaining the Customer's prior consent by notifying or notifying the Customer in advance by a method that the Company deems appropriate, such as by posting on this Site or by email, and the Customer agrees to this.

2. If these Terms and Conditions are changed in whole or in part, the changed Terms and Conditions shall apply to the use of this Site, and customers shall comply only with the changed Terms and Conditions.

Article 3: This Service

The Services we provide to our customers are as follows:
(1) A service that allows customers to purchase our products, etc. (hereinafter referred to as "Products") on this website.

Article 4 Membership

In these Terms and Conditions, a "member" refers to a customer who has accepted all of the contents of these Terms and Conditions, applied for membership registration in accordance with the procedures prescribed by our company, and has been approved by our company.

Article 5 Membership Registration

1. Anyone wishing to register as a member must register themselves on the member registration page of this site, following the method separately specified by our company, by entering the required information. Registration applications by proxy will not be accepted. When you press the "Register as a member" button on the member registration screen, a contract will be concluded between you and our company in accordance with these terms and conditions, and your member registration will be completed.

2. If an applicant for membership registration falls under any of the following items, we may cancel the registration at our discretion.

(1) If it is discovered that a person wishing to register as a member has previously been subject to cancellation of membership registration or other disposition due to a violation of any terms and conditions established between the Company and the person concerned (including, but not limited to, these Terms and Conditions).

(2) If it is discovered that the application details of the person wishing to register as a member contain false information.

(3) If it is discovered that the person wishing to register as a member has previously, without justifiable reason, delayed payment of fees or other obligations, been unable to receive the product for a long period of time, refused to return or exchange the product, or otherwise defaulted on obligations in relation to any of the services provided by our company.

(4) If it is found that the application for registration was made by proxy as provided for in Paragraph 1 of this Article.

(5) If the person wishing to register as a member is located outside of Japan

(6) If it is discovered that you have engaged in any of the acts set out in Article 14 (Prohibited Acts) of these Terms of Use in the past.

(7) Any other reason that the Company reasonably determines to be inappropriate for the operation and management of this Site.

Article 6 ID and Password Management

1. Members shall be responsible for strictly managing and storing the user ID (email address) and password that they set when registering as a member.

2. Members shall not transfer, buy, sell, inherit, lend, disclose or leak their user ID and password to a third party unless they have obtained the prior consent of the Company.

3. If a Member finds that their user ID or password has been or is likely to be used fraudulently by a third party, they shall immediately contact the Company.

4. Members shall be responsible for any damages arising from insufficient management of their user ID or password, errors or omissions in use, unauthorized use by third parties, etc., and the Company shall not bear any responsibility whatsoever.


Article 7 Changes to registered information

1. If there is a change in all or part of the information that a Member has notified the Company, the Member shall promptly change the registered information in a manner separately designated by the Company. If such change is not made, the Company's business operations based on the information already registered shall be deemed to be proper and valid.

2. The Company shall not be liable for any damages incurred as a result of a Member's failure to make timely changes to their registration.

Article 8 Suspension of Use of the Service and Cancellation of Member Registration

If a customer falls under any of the following items, the Company may suspend the customer's use of the Service, cancel the customer's membership, or take any other measures that the Company deems appropriate without prior notice, and the Company shall not be obligated to disclose the reasons for taking such measures. Please note that even if the customer is subject to suspension of use or cancellation of the customer's membership, the customer will not be relieved of liability under these Terms and Conditions for payment obligations that have already arisen from the use of the Service.

(1) If it is discovered that the Member has previously been subject to cancellation of membership registration or other penalties due to a violation of other terms and conditions provided by the Company.

(2) If it is discovered that the registered details contain false information (including, but not limited to, when the address of the member notified at the time of membership registration is the address of a forwarding service company designated by our company).

(3) If it is discovered that, in the past, there has been a delay in fulfilling payment obligations, such as fees, an inability to receive the Product for a long period of time, a refusal to return or exchange the Product, or other default in fulfilling obligations, without justifiable reason, regarding other services provided by our company.

(4) If it is discovered that you have engaged in any of the acts set out in Article 14 (Prohibited Acts) of these Terms of Use in the past.

(5) If the customer is a member of an anti-social force (a criminal organization, a criminal organization member, a person who has not yet passed five years since leaving a criminal organization, a quasi-member of a criminal organization, a company related to a criminal organization, corporate racketeers, etc., a fraudster pretending to be a social activist, a special intelligence violent group, etc., or any other person equivalent thereto), or if the customer has committed an illegal act such as violent behavior, fraud or intimidation, or an act of obstruction of business.

(6) If you violate any other provisions of the terms and conditions established by our company (including, but not limited to, these Terms and Conditions).

Article 9 Purchase of this product

1. Customers may purchase Products using this Service. However, purchases of Products using this Service are limited to purchases for the customer's own use and are not permitted for the purpose of resale or purchases on behalf of a third party at their request.

2. If you wish to purchase this product, you must apply to purchase this product in accordance with the procedures separately specified by us on this website.

3. In accordance with the application in the preceding paragraph, when the customer clicks the button to place the order after confirming the delivery address and order details that they have entered and registered, a sales contract for the Product in question will be concluded between the customer and our company.

4. After the sales contract is concluded, we will process the delivery of the product in accordance with the order details. However, delivery of the product through this service is limited to within Japan. In addition, the customer acknowledges in advance that delivery may be delayed depending on the delivery area and delivery conditions.

Article 10 Payment Method

1. The customer shall pay to our company the total amount displayed on this website, including the sales price of the product, including consumption tax, shipping fees, and handling fees related to the payment of the sales price (hereinafter referred to as the "purchase price, etc.").

2. Payment methods for purchase prices, etc. by customers are limited to payment by credit card in the customer's name (limited to credit cards designated by our company), payment by cash on delivery, or other payment methods separately approved by our company.

3. If payment is made by credit card, the customer shall comply with the terms of a separate agreement between the customer and the credit card company. If any dispute arises between the customer and the credit card company in relation to the use of a credit card, the customer and the credit card company shall be responsible for resolving the dispute.

4. If you pay by credit card, we will process the payment when the sales contract is concluded. If the product you ordered is a pre-order product, the payment may be debited before the product arrives. Please note in advance.

Article 11 Cancellation of the sales contract

If your purchase of this product falls under any of the following circumstances, we may cancel or terminate the sales contract or take any other measures we deem appropriate.

(1) If the customer falls under any of the prohibited acts set forth in Article 14

(2) Any other fraudulent or inappropriate conduct or conduct that is deemed to be likely to be fraudulent or inappropriate in relation to the Customer's use of the Service.

Article 12. Return, exchange, order withdrawal and cancellation of this product

1. Returns of this product will only be accepted in the following cases:
(1) If there is a defect in this product
(2) If the product you receive is different from the one you ordered
(3) In the case of a product damaged during delivery
(4) If the Company determines that the Product is defective.
(5) If none of the above (1) to (4) applies, it is within seven days of receiving the product, and none of the following applies: However, products that are marked "Not eligible for return" on the sales page cannot be returned.

① If the product has been used. ② If the delivery note has been lost. ③ If the product tag or label has been detached or lost. ④ If the product (including but not limited to the box and product accessories) is in a damaged, soiled, or missing condition when returned compared to when it was delivered. ⑤ If the product has acquired an odor, become dirty, or has become scratched while in your possession. ⑥ If the packaging has been opened for a product where the packaging is part of the product.

2. You shall apply for a return as set forth in the preceding paragraph in accordance with the procedures separately stipulated by our company. For the preceding paragraphs (1) to (4), our company will cover the cost of return shipping and will either refund the purchase price paid by you to our company or exchange the product for a substitute. Please note that even if you request an exchange for a substitute, we may not be able to exchange the product for a substitute due to reasons such as the product being out of stock. Furthermore, for the preceding paragraph (5), you shall cover the cost of return shipping and bank transfer fees for the refund, and our company will refund the sales price of the product at the time of purchase by you, but will not refund shipping fees or cash on delivery fees.

3. Orders for this product cannot be canceled from the time of shipping until the product arrives, except for reasons attributable to our company. (Returns of products after delivery will be governed by the provisions of paragraph 1 of this article.)

Article 13 Disclaimer regarding Products

1. Except as provided in the preceding article, the Company shall not guarantee or assume any responsibility for damages or liability for any defects in the quality, materials, functions, performance, compatibility with other products, or other defects of this Site or the Products sold through this Site, or for any damage, loss, disadvantage, etc. caused by these.

2. In the event of any problems due to an unknown delivery address, etc., the Company will fulfill its obligation to deliver the Product by contacting the contact information registered by the Member or the contact information entered by the Customer at the time of purchase, and by delivering the Product to the delivery address specified at the time of purchase of the Product, and the Company will be exempt from such obligation.

Article 14 Prohibited matters

Customers are prohibited from engaging in any of the following actions. In the event that a violation of this rule causes damage to our company or a third party, the customer shall be liable for full compensation for such damage.

(1) Any act that causes inconvenience, disadvantage or damage to other customers, third parties other than other customers, or our company, or any act that could result in any of the above.

(2) Any act that infringes or may infringe the intellectual property rights, such as copyrights, portrait rights, personal rights, privacy rights, publicity rights, or other rights of other customers, third parties other than other customers, or our company.

(3) Using this Site for commercial purposes (including reselling the Products or using the Service at the request of a third party, excluding acts approved in advance by our company).

(4) Any act that is contrary to public order and morals or violates other laws and regulations, or any act that may be contrary to these laws and regulations.

(5) Registering information that contains false or misleading content

(6) Members may use, copy, sell, publish, distribute, or make public any content obtained through this site, or engage in any other similar activities.

(7) Collecting, storing, or saving personal information of other customers

(8) Transferring, inheriting, or having other customers or third parties exercise their rights or status as a customer.

(9) Any act of fraudulently using a user ID or password (including, in effect, allowing a third party to use the Service via a member's user ID or password, regardless of whether the purpose is non-commercial).

(10) Uploading to this site or transmitting by email or other means any computer viruses, computer code, files, programs, or other content designed to disrupt, destroy, or limit the functionality of computer software, hardware, or communication equipment.

(11) Any other act that the Company reasonably determines to be inappropriate, such as damaging or damaging the Company's reputation.

Article 15 Withdrawal Procedures

Members may cancel their membership at any time by following the procedures specified by our company. Members will lose their membership status at the time our company receives their cancellation request. If you wish to cancel your membership and delete your account, please review our "Privacy Policy" and apply for account deletion here.

Article 16. Suspension or Interruption of the Service

1. Our company may suspend or discontinue operation of this service if any of the following applies.
(1) When regular or emergency maintenance is performed on the system of this service.

(2) When a third party providing services on our behalf, such as payment processing, data analysis, email sending, hosting services, or customer service, or a third party providing marketing support for our company, performs regular or emergency system maintenance or suspends or interrupts the provision of their services.

(3) When the provision of the Service cannot be performed normally due to war, riot, disturbance, labor dispute, earthquake, eruption, flood, tsunami, fire, power outage or other emergency.

(4) Any other reason in which the Company determines that a temporary suspension of the operation of the Service is necessary.

(5) If it becomes technically difficult or impossible to provide the Service.


2. In the event that the Company suspends or interrupts the operation of the Service pursuant to the provisions of the preceding paragraph, the Company shall notify the Customer in advance. However, this shall not apply in the event of an emergency or unavoidable circumstance.

Article 17 Disclaimer

1. In the event that this Site provides links to other websites or resources, or links from third-party websites or resources to this Site, the Company shall not be liable for the content, use, or results of such linked websites (including, but not limited to, legality, validity, accuracy, reliability, safety, currency, and completeness). Furthermore, if the Company reasonably determines that the content of the linked website or resource is illegal or inappropriate for the management and operation of this Site, the Company may remove such link without any notice to you.


2. If you deal with advertisers who advertise (including but not limited to prize advertisements) or promote products on this Site (including but not limited to participation in promotions such as prize contests), you do so at your own discretion and responsibility, and the Company shall not be held responsible for such transactions. The Company does not guarantee the content or conditions of transactions, such as payment of the price of the product, determination of contract terms, guarantees, warranties, or the existence or non-existence of licenses, and the Company shall not be held responsible for any damages incurred by you as a result of transactions carried out through advertisements or promotions posted on this Site.

3. Even if the Service is temporarily suspended, interrupted or changed in the following cases, the Company shall not be liable for any damage, loss, disadvantage, etc. suffered directly or indirectly by the Customer.
(1) When the Service is suspended or interrupted pursuant to the provisions of Article 16

(2) If you are unable to receive appropriate service from the telephone company, shipping company, or provider with which we have a contract.

(3) When there is a technical issue that our company is unable to address.

4. Our company will fulfill its obligations and be exempted from liability by processing business in accordance with the registered details of the member or the details entered by the customer at the time of purchase.

5. If a customer causes any damage to another customer or a third party through the use of this service, the customer shall resolve the matter at their own responsibility and expense and shall not cause any damage, loss, disadvantage, etc. to our company.

6. The Company shall not be liable for any damages (including mental distress or any other disadvantage, including monetary loss) arising from the use of the Service (including the provision of information by the Company in connection therewith) unless the Company is guilty of willful misconduct or gross negligence.

7. We shall not be liable for any damages suffered by customers as a result of any illegal acts such as unauthorized access to data on this site or the introduction of a computer virus, despite the reasonable safety measures we have taken.

8. Even if the Company is liable, the Company's liability shall be limited to direct and ordinary damages.

Article 18 Intellectual Property Rights

1. All intellectual property rights of the content provided through this site belong to the Company or a third party that has granted the Company a license to use the content. The license to use this site based on the registration set forth in these Terms and Conditions does not imply a license to use the Company's intellectual property rights related to the Company's website or this site.


2. Regardless of the purpose, if any act prohibited by domestic or foreign copyright laws and other laws and regulations, such as unauthorized duplication, reprinting, or other unauthorized secondary use of our content, is discovered, our company may immediately take legal action.

3. If any dispute arises between you and a third party due to violation of the provisions of this Article, you shall resolve such dispute at your own responsibility and expense and shall not cause any damage, loss, disadvantage, etc. to our company.

Article 19 Handling of Personal Information

Regarding the handling of personal information on this site, customers must agree to the Privacy Policy separately established by our company before using this site.

Article 20 Management of Information

1. We may collect the following information regarding your access history in order to investigate your access history and usage status, or to improve our services to you.

(1) Information about the IP address or mobile device identification number when you access the server of this site
(2) Customer access information obtained by the Company through cookie technology (a technology that temporarily writes data to a customer's computer via a web browser to record and save the date and time of the customer's last visit to the site, the number of visits to the site, etc.)

2. You acknowledge in advance that if you configure your web browser to reject cookies, your use of this Site may be restricted.

Article 21 Changes to the Content of the Service

The Company may change or discontinue the content of the Service without obtaining the consent of the Customer. The Company shall not be liable to the Customer in any way if the Company changes or discontinues the content of the Service.

Article 22 Other

1. A member may not transfer or pledge to a third party his/her status as a member or the rights and obligations arising from said status, unless the Company has given prior consent.

2. If any problem arises regarding the use of this Site that cannot be resolved by these Terms and Conditions or our instructions and responses, the Company and the customer shall negotiate in good faith to resolve the problem.

3. These Terms and Conditions shall be governed by the laws of Japan, and in the event of litigation arising out of or in connection with the use of the Service, the Tokyo District Court shall be the exclusive court of first instance.